@import url("/portal/brand-theme.css?v=20261004");
:root{--navy:var(--rh-brand-navy);--ink:#163349;--orange:#ff7626;--muted:#5d6e7b;--line:#dce4e9;--paper:#f4f7f9;--white:#fff}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:17px/1.55 Arial,Helvetica,sans-serif}button,input,select{font:inherit}button,a,input,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.48;cursor:default}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid var(--orange);outline-offset:4px}[hidden]{display:none!important}.masthead{background:var(--rh-brand-surface);min-height:108px;display:flex;align-items:center;gap:28px;padding:20px max(5vw,24px);color:white}.brand{display:block;width:228px}.brand img{display:block;width:100%;max-height:70px;object-fit:contain}.workspace-label{font-size:12px;letter-spacing:2px;border-left:1px solid #365064;padding-left:28px}.quiet{margin-left:auto;border:1px solid #567083;background:none;color:white;padding:9px 18px;border-radius:5px}.settings-entry{text-decoration:none;margin-left:auto}.settings-entry+.quiet{margin-left:0}main{max-width:1260px;margin:auto;padding:56px 40px 64px}h1,h2,p{margin-top:0}h1{font-size:44px;line-height:1.16;letter-spacing:-1.6px;margin-bottom:20px}h2{font-size:27px;line-height:1.25;letter-spacing:-.5px;margin-bottom:14px}.eyebrow{color:#9a460f;font-size:16px;letter-spacing:1.8px;font-weight:bold;margin-bottom:18px}.lead{font-size:21px;max-width:560px;line-height:1.6}.muted,.small{color:var(--muted)}.small{font-size:16px;line-height:1.6}.login-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:72px;align-items:start;padding-top:20px}.introduction h1{font-size:48px}.rule{height:3px;background:var(--orange);width:64px;margin:32px 0}.benefit{display:flex;gap:20px;margin:18px 0}.benefit>span{font-size:13px;color:#8c4a1f;font-weight:bold;padding-top:5px}.benefit p{margin-bottom:0;font-size:18px;color:var(--muted)}.benefit strong{display:block;color:var(--ink);font-size:18px;margin-bottom:4px}.signin-card{background:white;border:1px solid var(--line);border-top:5px solid var(--orange);padding:36px;box-shadow:0 12px 36px #031b2d09}.signin-card h2{font-size:32px}.signin-card>p:not(.eyebrow){color:var(--muted)}label{display:block;font-size:16px;font-weight:bold;margin-bottom:8px}input,select{width:100%;border:1px solid #a7b7c2;border-radius:4px;background:white;color:var(--ink);padding:13px 14px;min-width:0}form{margin:24px 0 16px}.primary{display:flex;align-items:center;justify-content:space-between;gap:18px;width:100%;background:var(--orange);color:var(--navy);font-weight:bold;border:0;border-radius:4px;padding:14px 18px;margin-top:16px}.message:empty{display:none}.message{padding:14px 16px;border-left:3px solid var(--orange);background:#fff3e9;font-size:16px;margin:18px 0;overflow-wrap:anywhere}.page-heading{display:flex;justify-content:space-between;gap:30px;align-items:center}.page-heading h1{margin-bottom:10px;overflow-wrap:anywhere}.page-heading .eyebrow{margin-bottom:12px}.page-heading #account-switch{max-width:290px;min-width:220px}.claim-panel{display:grid;grid-template-columns:1.1fr 1fr;gap:48px;background:white;border:1px solid var(--line);padding:32px;margin:24px 0}.claim-panel form{margin:0}.claim-panel p{margin-bottom:0;max-width:510px}.claim-panel .eyebrow{margin-bottom:14px}.state-banner{display:flex;align-items:center;gap:16px;background:#eaf0f4;border-left:4px solid #7893a6;padding:19px 22px;margin:24px 0 30px}.status-dot{width:9px;height:9px;border-radius:50%;background:#7893a6;flex-shrink:0}.state-banner p{margin:3px 0 0;font-size:15px;color:var(--muted)}.state-banner button{margin-left:auto;flex-shrink:0}.outline{border:1px solid #a8b8c3;border-radius:4px;padding:9px 15px;background:transparent;color:var(--ink);font-size:15px}.section-title{display:flex;justify-content:space-between;gap:20px;align-items:baseline;margin-bottom:16px}.section-title h2{margin:0}.section-title>span{font-size:14px;color:var(--muted)}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.metric{padding:22px;background:white;border:1px solid var(--line);border-top:3px solid var(--navy)}.metric p{font-size:15px;margin-bottom:12px}.metric strong{font-size:40px;line-height:1.1;display:block;letter-spacing:-1px}.metric small{display:block;color:var(--muted);font-size:13px;line-height:1.45;margin-top:12px}.money-grid{display:grid;gap:12px;margin-top:18px}.currency-card{display:grid;grid-template-columns:120px repeat(3,1fr);gap:22px;background:var(--rh-brand-surface);padding:22px;color:white;align-items:center}.currency-card>strong{font-size:14px;letter-spacing:1px}.currency-card span{display:block;font-size:14px;color:#bccbd5}.currency-card b{display:block;font-size:24px;margin-top:4px;overflow-wrap:anywhere}.findings-title{margin:36px 0 10px;align-items:end}.findings-title .eyebrow{margin-bottom:10px}.findings-title>p{font-size:14px;margin:0}.table-caption{font-size:14px;color:var(--muted);margin-bottom:14px}.table-wrap{background:white;border:1px solid var(--line);overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left}th{font-size:12px;text-transform:uppercase;letter-spacing:.7px;padding:15px 20px;background:#eaf0f4;color:#526777}td{padding:20px;border-top:1px solid var(--line);vertical-align:top;font-size:16px}th:first-child{width:44%}td:first-child{min-width:250px}.record-title{font-weight:bold;display:block;margin-bottom:6px}.record-reason{display:block;font-size:15px;color:var(--muted);overflow-wrap:anywhere}.badge{display:inline-block;font-size:13px;font-weight:bold;white-space:nowrap;color:#75511a;background:#fff1d8;border-radius:3px;padding:4px 8px}.priority{font-size:14px;white-space:nowrap}.record-hold{display:block;font-size:13px;line-height:1.5;color:var(--muted);margin-top:6px}.pagination{display:flex;align-items:center;justify-content:space-between;margin:18px 0;font-size:14px}.results-note{display:flex;gap:24px;border-top:1px solid var(--line);margin-top:28px;padding-top:22px;font-size:14px;color:var(--muted)}.results-note strong{color:var(--ink);min-width:160px}.results-note p{margin:0}.empty{padding:24px;margin:0}footer{max-width:1260px;margin:auto;border-top:1px solid var(--line);padding:24px 40px 32px;display:flex;justify-content:space-between;gap:20px;color:var(--muted);font-size:13px}footer nav{display:flex;gap:24px}a{color:inherit}@media(max-width:960px){main{padding:36px 24px}.login-grid{gap:32px}.introduction h1{font-size:39px}.signin-card{padding:26px}.metrics{grid-template-columns:repeat(2,1fr)}.currency-card{grid-template-columns:70px repeat(3,1fr);gap:16px}.currency-card b{font-size:20px}.state-banner{flex-wrap:wrap}.state-banner button{margin-left:25px}.claim-panel{gap:25px;padding:24px}}@media(max-width:650px){.masthead{min-height:88px;padding:16px 20px;gap:12px}.brand{width:180px}.workspace-label{display:none}main{padding:28px 18px 38px}.login-grid,.claim-panel{grid-template-columns:1fr;gap:24px}.introduction h1{font-size:36px}.lead{font-size:18px}.benefit{margin:14px 0}.signin-card h2{font-size:29px}.signin-card{padding:26px 22px}.page-heading{display:block}.page-heading h1{font-size:34px}.page-heading #account-switch{max-width:none;margin:16px 0}.metrics{gap:12px}.metric{padding:17px}.metric p{font-size:14px;min-height:43px}.metric strong{font-size:34px}.currency-card{grid-template-columns:1fr;gap:16px;padding:21px}.currency-card>div{display:flex;justify-content:space-between;gap:18px;align-items:center}.currency-card b{font-size:22px;margin:0}.currency-card span{font-size:14px}.section-title{align-items:start}.section-title>span{max-width:100px;text-align:right}.findings-title{display:block}.findings-title>p{margin-top:12px}.results-note{display:block}.results-note p{margin-top:10px}.state-banner{padding:17px 16px;align-items:start}.state-banner>div{flex:1}.status-dot{margin-top:9px}footer{padding:24px 18px;flex-direction:column}td,th{padding:16px}.quiet{font-size:14px;padding:8px 12px}}

.reports-section{margin-top:36px;padding:28px;background:white;border:1px solid var(--line)}.report-form{display:flex;gap:18px;align-items:end;flex-wrap:wrap}.report-form>div{max-width:260px;flex:1;min-width:180px}.report-form button{min-height:52px}.saved-report{display:flex;justify-content:space-between;align-items:center;gap:20px;border-top:1px solid var(--line);padding:20px 0}.saved-report p{margin:5px 0 0;color:var(--muted);font-size:15px}.saved-report button{flex-shrink:0}@media(max-width:650px){.reports-section{padding:20px}.reports-section .section-title{display:block}.reports-section .section-title>span{display:block;text-align:left;max-width:none;margin-top:10px}.saved-report{align-items:start;flex-direction:column}}

.review-guidance{margin-top:16px;padding:16px 18px;background:#fff5ec;border-left:3px solid var(--orange)}.review-guidance p{margin:0 0 14px;font-size:16px;line-height:1.6}.review-guidance p:last-child{margin-bottom:0}.review-guidance strong,.review-guidance span{display:block}.review-guidance strong{margin-bottom:4px;color:var(--ink)}.record-hold{font-size:16px;line-height:1.5}.record-reason{font-size:16px}

.correction-panel{margin-top:16px;border-top:1px solid var(--line);padding-top:14px}.correction-panel summary{cursor:pointer;font-weight:bold;color:var(--navy)}.correction-body{padding-top:16px}.correction-body textarea{width:100%;font:inherit;font-size:16px;color:var(--ink);border:1px solid #a7b7c2;border-radius:4px;padding:12px;resize:vertical;min-height:130px}.correction-body label{margin-top:16px}.correction-body .small{margin-top:12px}.correction-history{border-bottom:1px solid var(--line);padding:12px 0;overflow-wrap:anywhere}.correction-history p{white-space:pre-wrap;margin:8px 0}.correction-history small{color:var(--muted)}

.recovery-intro{max-width:850px;font-size:18px;line-height:1.7;margin:0 0 28px}
.review-card{margin:24px 0}.submitted-text{white-space:pre-wrap;overflow-wrap:anywhere}#refresh-review{margin-top:16px}

.review-guidance ol{padding-left:22px;margin:8px 0 18px;font-size:16px;line-height:1.65}.review-guidance li{margin:8px 0}

.inline-check{width:auto;min-width:0;display:inline-block;margin-right:8px}.plan-summary{padding:24px;background:#f4f7f9;border:1px solid var(--line);margin:20px 0}.plan-summary p{overflow-wrap:anywhere}.plan-actions{display:flex;gap:12px;flex-wrap:wrap;margin:18px 0}#outreach-plan details{margin:24px 0}#outreach-plan summary{cursor:pointer;font-weight:bold}#outreach-plan fieldset{border:1px solid var(--line);padding:18px}#outreach-plan .correction-body input,#outreach-plan textarea{margin-bottom:12px}

/* Keep customer copy distinct from business-only operating details. */
.outreach-message{background:#fff;border:1px solid var(--line);border-top:3px solid #ff7626;padding:24px;margin:18px 0}
.outreach-message h4{font-size:20px;margin:8px 0 16px}
.message-label{font-size:16px;font-weight:700;letter-spacing:.06em}
.message-subject{font-weight:700}
.outreach-context{background:#e8eff4;border-left:4px solid #163349;padding:24px;margin-top:28px;color:#163349}
.outreach-context strong{font-weight:700}
.channel-chooser{background:#fff;padding:20px;margin:20px 0}
.channel-chooser label{display:inline-block;margin:8px 28px 16px 0}
.channel-chooser legend{font-size:20px;font-weight:700}
@media(max-width:600px){.plan-summary,.outreach-message,.outreach-context,.channel-chooser{padding:16px}}
.delivery-list{display:grid;gap:14px;margin-top:14px}.delivery-card{border:1px solid var(--line,#d9e2ec);border-radius:14px;background:#fff;padding:18px}.delivery-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:8px}.delivery-head strong{font-size:1rem}.delivery-card p{margin:0;color:#40546b}.delivery-facts{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin:16px 0 0}.delivery-facts div{border-top:1px solid var(--line,#d9e2ec);padding-top:10px}.delivery-facts dt{font-size:.75rem;color:#5d6f83}.delivery-facts dd{margin:4px 0 0;font-weight:700;color:#09233d;overflow-wrap:anywhere}@media(max-width:900px){.delivery-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:560px){.delivery-head{align-items:flex-start;flex-direction:column}.delivery-facts{grid-template-columns:1fr}}

.subscription-panel{background:#fff;border:1px solid var(--line);border-top:5px solid var(--orange);padding:28px;margin:24px 0 30px}
.subscription-head{display:flex;justify-content:space-between;gap:24px;align-items:flex-start}
.subscription-head .eyebrow{margin-bottom:10px}.subscription-head h2{margin-bottom:8px}
.subscription-state{display:inline-block;background:#eaf0f4;border-radius:999px;padding:7px 12px;font-size:13px;font-weight:700;white-space:nowrap}
.subscription-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-top:20px}
.subscription-grid>div{background:#f4f7f9;border:1px solid var(--line);padding:16px}
.subscription-grid span{display:block;color:var(--muted);font-size:13px}.subscription-grid strong{display:block;margin-top:5px;font-size:22px;overflow-wrap:anywhere}
.subscription-upload{display:grid;grid-template-columns:1fr 1.15fr;gap:30px;border-top:1px solid var(--line);margin-top:22px;padding-top:22px;align-items:start}
.subscription-upload h3{font-size:21px;margin:0 0 8px}.subscription-upload p{color:var(--muted);margin:0}
.subscription-upload form{margin:0}.subscription-upload form label{margin-top:14px}.subscription-upload form label:first-child{margin-top:0}
.subscription-upload input[type=file]{white-space:normal;font-size:15px}.subscription-upload [data-upgrade]{margin-top:8px}
@media(max-width:900px){.subscription-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.subscription-upload{grid-template-columns:1fr}}
@media(max-width:650px){.subscription-panel{padding:20px 16px}.subscription-head{display:block}.subscription-state{margin-top:8px}.subscription-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.subscription-grid>div:last-child{grid-column:1/-1}.subscription-grid strong{font-size:19px}}

/* 2026-09-21 density + masthead refinement */
.masthead{min-height:82px;padding:12px max(4vw,22px);gap:22px}
.brand{width:218px;line-height:0}
.brand img{width:100%;height:auto;max-height:none}
.workspace-label{padding-left:22px}
main{padding:34px 40px 48px}
.login-grid{grid-template-columns:1.08fr .92fr;gap:46px;padding-top:8px;align-items:center}
.introduction h1{font-size:44px;margin-bottom:14px}
.lead{font-size:19px;line-height:1.5}
.rule{margin:22px 0}
.benefit{margin:12px 0}
.signin-card{padding:30px 32px}
.claim-panel,.subscription-panel,.state-banner{margin-top:18px;margin-bottom:22px}
.reports-section{margin-top:24px;padding:24px}
.findings-title{margin-top:26px}
.metrics{gap:12px}
.metric{padding:18px}
.metric strong{font-size:36px}
.money-grid{margin-top:12px}
.currency-card{padding:18px 20px}
.results-note{margin-top:22px;padding-top:18px}
footer{padding-top:18px}
@media(max-width:960px){main{padding:30px 24px 42px}.login-grid{gap:28px}}
@media(max-width:650px){.masthead{min-height:72px;padding:10px 16px}.brand{width:190px}main{padding:20px 16px 32px}.login-grid{padding-top:0;gap:18px}.introduction h1{font-size:34px}.signin-card{padding:22px 20px}.reports-section{margin-top:18px;padding:18px}.metric{padding:15px}.metric strong{font-size:31px}}

.integration-connect-panel{margin-top:20px;padding:20px;background:#f4f7f9;border:1px solid var(--line)}
.integration-prep-note{display:flex;align-items:baseline;gap:16px;margin:0 0 16px;padding:0 0 15px;border-bottom:1px solid var(--line)}
.integration-prep-note strong{flex:0 0 auto;color:var(--navy);font-size:14px;letter-spacing:.2px}
.integration-prep-note p{margin:0;color:var(--muted);font-size:14px;line-height:1.5}
.integration-connect-form{display:grid;grid-template-columns:minmax(0,1fr) 210px;gap:14px;align-items:end;margin:0}
.integration-connect-form .primary{margin:0;min-height:52px;justify-content:center}.integration-request-link{display:inline-block;margin-top:8px;color:#176f9f;font-size:12px;font-weight:700;text-decoration:none}.integration-request-link:hover{text-decoration:underline}.integration-setup-requirement{margin:10px 0 0;padding:10px 12px;background:#fff5ec;border-left:3px solid var(--orange);color:var(--muted);font-size:13px;line-height:1.45}
.integration-list{display:grid;gap:12px;margin-top:12px}
.integration-card{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;padding:18px;border:1px solid var(--line);background:#fff}
.integration-card h3{margin:0 0 6px;font-size:19px}
.integration-card p{margin:0 0 6px}
.monday-mapping-wrap{margin-top:12px;max-width:760px}.monday-mapping-panel{margin-top:12px;padding:16px;background:#f4f7f9;border:1px solid var(--line)}.monday-mapping-note{font-size:13px!important;line-height:1.5;color:var(--muted);margin:0 0 14px!important}.monday-mapping-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:14px}.monday-mapping-grid label{font-size:13px;margin-bottom:5px}.monday-mapping-form>.outline{margin-top:2px}.monday-mapping-form>.message{margin-bottom:0}
#integrations-panel>.section-title:not(:first-child){margin-top:24px}
@media(max-width:650px){.integration-prep-note{display:block}.integration-prep-note strong{display:block;margin-bottom:5px}.integration-connect-form{grid-template-columns:1fr}.integration-card{display:block}.integration-card .subscription-state{margin-top:8px}.monday-mapping-grid{grid-template-columns:1fr}}

.fallback-label{margin-bottom:6px;font-size:12px;letter-spacing:1.5px}
#integrations-panel{border-top:4px solid var(--orange)}
#integrations-panel>.section-title:first-child{align-items:flex-start}
#integrations-panel>.section-title:first-child>span{font-weight:700;color:var(--ink)}

/* Messaging activity */
.messaging-setup{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin:20px 0}
.messaging-setup-card{border:1px solid #d9e3ea;border-radius:16px;padding:18px;background:#f8fafb}
.messaging-setup-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}
.messaging-setup-head h3{margin:0}
.messaging-pending{background:#fff1e8;color:#8a3d08}
.messaging-setup-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.messaging-setup-grid div{min-width:0}
.messaging-setup-grid span{display:block;font-size:.82rem;color:#667b89;margin-bottom:2px}
.messaging-setup-grid strong{display:block;overflow-wrap:anywhere}
.messaging-counts{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px;margin:20px 0}
.metric.compact{padding:15px}
.metric.compact strong{font-size:1.55rem}
#messaging-panel table td,#messaging-panel table th{white-space:normal}
@media(max-width:900px){.messaging-counts{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:650px){.messaging-setup{grid-template-columns:1fr}.messaging-setup-grid{grid-template-columns:1fr 1fr}.messaging-counts{grid-template-columns:repeat(2,minmax(0,1fr))}}
/* Recovery Intelligence Command Center */
.intelligence-section{border-top:4px solid var(--orange);background:#fff}
.intelligence-heading{align-items:flex-start}.intelligence-heading .eyebrow{margin-bottom:8px}
.recovery-intelligence-intro{max-width:900px;color:var(--muted);font-size:16px;line-height:1.65}
.intelligence-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:20px 0}
.intelligence-kpi{background:#f4f7f9;border:1px solid var(--line);padding:16px;min-width:0}
.intelligence-kpi>span{display:block;font-size:12px;text-transform:uppercase;letter-spacing:.6px;color:#5a6e7c;font-weight:700}
.intelligence-kpi strong{display:block;font-size:28px;line-height:1.15;margin:8px 0;overflow-wrap:anywhere;color:var(--navy)}
.intelligence-kpi small{display:block;color:var(--muted);font-size:12px;line-height:1.45}
.roi-strip{display:grid;grid-template-columns:1.4fr .8fr;gap:22px;background:var(--rh-brand-surface);color:#fff;padding:22px;margin:18px 0 24px}
.roi-strip p{margin:5px 0 0;color:#c5d2db}.roi-strip-stat{text-align:right}
.roi-strip-stat span,.roi-strip-stat small{display:block;color:#c5d2db}.roi-strip-stat b{display:block;font-size:30px;margin:5px 0}
.intelligence-block{border-top:1px solid var(--line);padding-top:22px;margin-top:22px}
.mini-heading{display:flex;justify-content:space-between;align-items:baseline;gap:16px;margin-bottom:14px}
.mini-heading h3{margin:0;font-size:21px}.mini-heading span{font-size:13px;color:var(--muted)}
.cause-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.cause-card{border:1px solid var(--line);padding:16px;background:#fbfcfd}.cause-card strong,.cause-card b,.cause-card span{display:block}
.cause-card strong{font-size:15px}.cause-card b{font-size:23px;margin:6px 0}.cause-card span{font-size:12px;color:var(--muted)}
.handoff-row{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;padding:15px 0;border-top:1px solid var(--line)}
.handoff-row:first-of-type{border-top:0}.handoff-row p{margin:4px 0}.handoff-row small{color:var(--muted)}
.handoff-actions{display:flex;gap:8px;flex-shrink:0}
.opportunity-card-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.intelligence-opportunity{border:1px solid var(--line);background:#fff;padding:18px;min-width:0}
.intelligence-opportunity-head{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}
.intelligence-opportunity h3{font-size:19px;margin:4px 0 8px}.intelligence-opportunity p{margin-bottom:0}
.intelligence-eyebrow{font-size:12px;font-weight:700;color:#8c4a1f;letter-spacing:.4px;text-transform:uppercase}
.opportunity-value{font-size:20px;white-space:nowrap;color:var(--navy)}
.signal-chips{display:flex;flex-wrap:wrap;gap:6px;margin:14px 0}
.signal-chip{font-size:11px;border-radius:999px;padding:5px 8px;background:#eef3f6;color:#29455a;font-weight:700}
.severity-urgent{background:#ffe7dd;color:#8b2f08}.severity-high{background:#fff0d9;color:#78510a}.severity-attention{background:#eef1ff;color:#3d4f8a}
.playbook-chip{background:#e8f3ee;color:#245b43}
.opportunity-why{border-left:3px solid var(--orange);padding:10px 12px;background:#fff7f1;margin:12px 0}
.opportunity-why p{font-size:13px;line-height:1.5;margin:4px 0}
.factor-details{margin-top:12px}.factor-details summary{cursor:pointer;font-weight:700;font-size:13px}
.factor-details ul{padding-left:20px;margin:10px 0 0}.factor-details li{margin:6px 0;font-size:13px}
.factor-points{margin-left:6px;color:#8c4a1f;font-weight:700}
.intelligence-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}
.playbook-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.playbook-card{border:1px solid var(--line);padding:16px}.playbook-card p{font-size:13px;line-height:1.5;margin:6px 0}.playbook-card span{font-size:12px;color:var(--muted)}
.intelligence-two-col{display:grid;grid-template-columns:1.4fr .8fr;gap:14px;margin-top:22px}
.compact-block{margin:0;border:1px solid var(--line);padding:18px}.compact-block h3{margin-top:0}
.intelligence-status{font-weight:700;color:#8c4a1f}
.benchmark-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.benchmark-grid .intelligence-kpi strong{font-size:20px}
.intelligence-details{border:1px solid var(--line);padding:16px}.intelligence-details>summary{cursor:pointer;font-weight:700;font-size:18px}
.performance-table{margin-top:14px}.performance-row{display:grid;grid-template-columns:1.3fr repeat(3,1fr);gap:10px;padding:10px 0;border-top:1px solid var(--line);font-size:13px}
.intelligence-disclaimer{font-size:12px;color:var(--muted);border-top:1px solid var(--line);margin-top:22px;padding-top:14px}
@media(max-width:980px){.intelligence-kpis{grid-template-columns:repeat(2,1fr)}.cause-grid,.playbook-grid{grid-template-columns:repeat(2,1fr)}.opportunity-card-grid,.intelligence-two-col{grid-template-columns:1fr}.roi-strip{grid-template-columns:1fr}.roi-strip-stat{text-align:left}}
@media(max-width:650px){.intelligence-kpis,.cause-grid,.playbook-grid,.benchmark-grid{grid-template-columns:1fr}.intelligence-opportunity-head,.handoff-row,.mini-heading{display:block}.opportunity-value{display:block;margin-top:12px}.handoff-actions{margin-top:10px}.performance-row{grid-template-columns:1fr 1fr}.intelligence-kpi strong{font-size:24px}}

/* Recovery Command Center analytics expansion */
.currency-intelligence-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.currency-intelligence-card{border:1px solid var(--line);background:#fbfcfd;padding:16px}
.currency-intelligence-card>strong{display:block;font-size:14px;letter-spacing:1px;color:var(--navy);margin-bottom:10px}
.currency-intelligence-card>span{display:block;color:var(--muted);font-size:12px;margin-top:9px}
.currency-intelligence-card>b{display:block;font-size:20px;color:var(--ink);overflow-wrap:anywhere}
.funnel-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}
.funnel-grid .intelligence-kpi strong{font-size:24px}
.health-components{display:grid;gap:10px;margin-top:14px}
.health-component{display:grid;grid-template-columns:minmax(190px,.8fr) 1.2fr;gap:18px;align-items:center}
.health-component>div:first-child{display:flex;justify-content:space-between;gap:12px;font-size:13px}
.health-bar{height:9px;background:#e5ebef;border-radius:999px;overflow:hidden}
.health-fill{display:block;height:100%;background:var(--navy);border-radius:999px}
.aging-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}
.aging-card{border:1px solid var(--line);padding:15px;background:#fbfcfd}
.aging-card strong,.aging-card b,.aging-card span{display:block}.aging-card strong{font-size:13px}.aging-card b{font-size:26px;margin:4px 0}.aging-card span{font-size:12px;color:var(--muted);overflow-wrap:anywhere}
.data-quality-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.data-quality-grid .intelligence-kpi strong{font-size:22px}
.trend-table{border:1px solid var(--line);background:#fff}
.trend-row{display:grid;grid-template-columns:110px repeat(4,minmax(0,1fr));gap:12px;padding:11px 14px;border-top:1px solid var(--line);font-size:13px;align-items:center}
.trend-row:first-child{border-top:0}.trend-row span:last-child{text-align:right;font-weight:700}
@media(max-width:1000px){.currency-intelligence-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.funnel-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.aging-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.data-quality-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.trend-row{grid-template-columns:90px repeat(2,minmax(0,1fr))}.trend-row span:nth-child(4),.trend-row span:nth-child(5){display:none}}
@media(max-width:650px){.currency-intelligence-grid,.funnel-grid,.aging-grid,.data-quality-grid{grid-template-columns:1fr}.health-component{grid-template-columns:1fr;gap:7px}.trend-row{grid-template-columns:1fr 1fr}.trend-row span:nth-child(3){display:none}}

/* Outcome attribution review */
.attribution-block{background:#fbfcfd;border:1px solid var(--line);padding:20px}
.attribution-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:16px 0}
.attribution-currency-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:16px 0}
.attribution-currency-card{background:#fff;border:1px solid var(--line);padding:15px}
.attribution-currency-card>strong,.attribution-currency-card>span,.attribution-currency-card>b{display:block}
.attribution-currency-card>strong{font-size:13px;letter-spacing:1px;color:var(--navy);margin-bottom:8px}
.attribution-currency-card>span{font-size:12px;color:var(--muted);margin-top:8px}
.attribution-currency-card>b{font-size:18px;color:var(--ink)}
.attribution-review-title{display:flex;justify-content:space-between;gap:16px;align-items:center;border-top:1px solid var(--line);padding-top:18px;margin-top:18px}
.attribution-review-title span{font-size:13px;color:var(--muted)}
.attribution-review-list{display:grid;gap:12px;margin-top:12px}
.attribution-review-card{background:#fff;border:1px solid var(--line);padding:17px}
.attribution-review-head{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}
.attribution-review-card h4{margin:2px 0 5px;font-size:18px}
.attribution-evidence{background:#f4f7f9;border-left:3px solid var(--navy);padding:11px 13px;margin:12px 0}
.attribution-evidence p{margin:4px 0}.attribution-evidence small{color:var(--muted)}
.attribution-form{display:grid;grid-template-columns:minmax(180px,.7fr) 1.3fr auto;gap:12px;align-items:end;margin:14px 0 0}
.attribution-form label{margin:0;font-size:13px}.attribution-form select,.attribution-form textarea{margin-top:6px;width:100%}
.attribution-form textarea{font:inherit;border:1px solid #a7b7c2;border-radius:4px;padding:10px;resize:vertical;min-height:76px}
.attribution-form button{min-height:47px}.attribution-form .message{grid-column:1/-1;margin:0}
@media(max-width:850px){.attribution-form{grid-template-columns:1fr}.attribution-currency-grid{grid-template-columns:1fr}.attribution-form .message{grid-column:auto}}
@media(max-width:650px){.attribution-metrics{grid-template-columns:1fr}.attribution-review-head{display:block}.attribution-review-head .opportunity-value{margin-top:10px}}

/* Recovery queue filters */
.queue-filters{display:grid;grid-template-columns:2fr repeat(5,minmax(130px,1fr));gap:10px;align-items:end;background:#fff;border:1px solid var(--line);padding:16px;margin:14px 0}
.queue-filters label{font-size:12px;margin:0;color:var(--muted)}
.queue-filters input,.queue-filters select{margin-top:5px;font-size:14px;padding:10px}
.queue-check{display:flex!important;align-items:center;gap:8px;min-height:43px;color:var(--ink)!important;font-weight:700!important}
.queue-check input{width:auto;margin:0}
.queue-filter-actions{display:flex;gap:8px;grid-column:1/-1;justify-content:flex-end}
.queue-filter-actions button{min-width:110px}
.record-id{display:block;font-size:11px;color:#7a8b96;margin:-2px 0 5px;letter-spacing:.3px}
.record-intelligence{display:block;margin-top:8px;font-size:12px;color:#405a6b;line-height:1.5}
.queue-watch-badge{display:inline-block;margin-top:8px;background:#e8f3ee;color:#245b43;font-size:11px;font-weight:700;border-radius:999px;padding:4px 8px}
@media(max-width:1100px){.queue-filters{grid-template-columns:repeat(3,minmax(0,1fr))}.queue-filters label:first-child{grid-column:1/-1}}
@media(max-width:650px){.queue-filters{grid-template-columns:1fr}.queue-filters label:first-child,.queue-filter-actions{grid-column:auto}.queue-filter-actions{justify-content:stretch}.queue-filter-actions button{flex:1}}

/* Opportunity 360 */
.opportunity-detail-dialog{width:min(1040px,94vw);max-height:92vh;border:0;padding:0;border-radius:8px;box-shadow:0 24px 80px rgba(8,27,42,.3)}
.opportunity-detail-dialog::backdrop{background:rgba(8,27,42,.66)}
.opportunity-detail-shell{background:#fff;max-height:92vh;overflow:auto}
.opportunity-detail-header{position:sticky;top:0;z-index:4;background:#fff;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:18px;align-items:center;padding:18px 22px}
.opportunity-detail-header h2{margin:2px 0 0;font-size:24px}.opportunity-detail-body{padding:0 22px 26px}
.opportunity-detail-section{padding:22px 0;border-top:1px solid var(--line)}.opportunity-detail-section:first-child{border-top:0}
.opportunity-detail-kpis,.detail-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.detail-kv{border:1px solid var(--line);background:#fbfcfd;padding:12px}.detail-kv span{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted)}.detail-kv strong{display:block;margin-top:5px;overflow-wrap:anywhere}
.detail-callout,.prevention-card,.playbook-detail-card{margin-top:14px;padding:15px;border-left:3px solid var(--orange);background:#fff7f1}
.detail-callout p,.prevention-card p,.playbook-detail-card p{margin:5px 0 10px;line-height:1.55}.prevention-card small{color:var(--muted)}
.score-factor-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.score-factor-card{border:1px solid var(--line);padding:14px}.score-factor-card strong,.score-factor-card b,.score-factor-card span{display:block}.score-factor-card b{font-size:22px;margin:7px 0;color:var(--navy)}.score-factor-card span{font-size:12px;color:var(--muted)}
.detail-list{display:grid;gap:9px;margin-top:10px}.detail-list-card{border:1px solid var(--line);padding:13px;background:#fff}.detail-list-card p{margin:4px 0}.detail-list-card small{color:var(--muted)}.detail-review-note{font-size:12px;background:#f4f7f9;padding:8px}
.opportunity-timeline{list-style:none;padding:0;margin:0}.opportunity-timeline li{display:grid;grid-template-columns:16px 1fr;gap:12px;position:relative;padding:0 0 18px}.opportunity-timeline li:not(:last-child)::before{content:"";position:absolute;left:7px;top:15px;bottom:0;width:2px;background:var(--line)}.timeline-dot{width:14px;height:14px;border-radius:50%;background:var(--navy);margin-top:4px;z-index:1}.opportunity-timeline small,.opportunity-timeline strong{display:block}.opportunity-timeline p{margin:3px 0 0}
.link-button{border:0;background:none;padding:0;color:#245b84;text-decoration:underline;cursor:pointer;font:inherit;font-weight:700}.queue-detail-button{display:block;margin-top:8px;font-size:12px;text-align:left}
@media(max-width:760px){.opportunity-detail-kpis,.detail-grid,.score-factor-grid{grid-template-columns:1fr}.opportunity-detail-header{align-items:flex-start}.opportunity-detail-header h2{font-size:20px}}

/* Executive action plan */
.executive-action-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.executive-action-card{position:relative;border:1px solid var(--line);background:#fff;padding:16px 16px 16px 54px;min-height:132px}
.executive-action-card strong{display:block;font-size:16px;color:var(--navy);margin-bottom:5px}
.executive-action-card p{margin:0 0 8px;line-height:1.5}.executive-action-card small{display:block;color:#405a6b;line-height:1.45}
.executive-action-number{position:absolute;left:14px;top:16px;width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#eef3f6;color:var(--navy);font-size:11px;font-weight:800}
.executive-action-card.action-high{border-left:4px solid #b94716}.executive-action-card.action-attention{border-left:4px solid #bd8a24}.executive-action-card.action-strategic{border-left:4px solid var(--navy)}
@media(max-width:720px){.executive-action-grid{grid-template-columns:1fr}}

/* Team ownership & SLA */
.assignment-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.assignment-current-note{margin:12px 0 0;padding:10px 12px;background:#f4f7f9;border-left:3px solid var(--navy);font-size:13px}
.assignment-form{display:grid;grid-template-columns:1fr .9fr 1.3fr auto auto;gap:10px;align-items:end;margin-top:14px}
.assignment-form label{margin:0;font-size:12px;color:var(--muted)}
.assignment-form select,.assignment-form input,.assignment-form textarea{width:100%;margin-top:5px;font:inherit;padding:9px;border:1px solid #a7b7c2;border-radius:4px;background:#fff}
.assignment-form textarea{min-height:70px;resize:vertical}
.assignment-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}
.assignment-history{margin-top:14px}.assignment-history summary{cursor:pointer;font-weight:700}
@media(max-width:900px){.assignment-summary{grid-template-columns:repeat(2,1fr)}.assignment-form{grid-template-columns:1fr 1fr}.assignment-form label:nth-child(3){grid-column:1/-1}}
@media(max-width:620px){.assignment-summary,.assignment-form{grid-template-columns:1fr}.assignment-form label:nth-child(3){grid-column:auto}}

/* Saved Recovery Queue views */
.queue-saved-views{display:grid;grid-template-columns:minmax(180px,.9fr) minmax(220px,1.2fr) auto auto;gap:10px;align-items:end;background:#f8fafb;border:1px solid var(--line);border-bottom:0;padding:14px 16px;margin:14px 0 0}
.queue-saved-views label{font-size:12px;color:var(--muted);font-weight:700;margin:0}
.queue-saved-views select,.queue-saved-views input[type="text"]{display:block;width:100%;margin-top:5px;padding:10px;border:1px solid #b9c7d0;border-radius:6px;background:#fff;color:var(--ink)}
.queue-saved-views .queue-check{align-self:end}
.queue-saved-actions{display:flex;gap:8px;justify-content:flex-end}
.queue-saved-actions button{min-height:42px;white-space:nowrap}
.queue-saved-views+.queue-filters{margin-top:0}
@media(max-width:1000px){.queue-saved-views{grid-template-columns:1fr 1fr}.queue-saved-actions{grid-column:1/-1}}
@media(max-width:650px){.queue-saved-views{grid-template-columns:1fr}.queue-saved-actions{grid-column:auto;justify-content:stretch}.queue-saved-actions button{flex:1}}

/* Recovery Queue bulk assignment */
.queue-bulk{display:grid;grid-template-columns:minmax(180px,1fr) minmax(180px,.8fr) minmax(180px,.8fr) minmax(240px,1.2fr) auto;gap:10px;align-items:end;border:1px solid var(--line);border-top:0;background:#f8fafb;padding:14px 16px;margin:0 0 12px}
.queue-bulk-summary{align-self:center}.queue-bulk-summary strong,.queue-bulk-summary span{display:block}.queue-bulk-summary strong{color:var(--blue);font-size:14px}.queue-bulk-summary span{color:var(--muted);font-size:11px;margin-top:3px}
.queue-bulk label{font-size:12px;color:var(--muted);font-weight:700;margin:0}
.queue-bulk select,.queue-bulk input{display:block;width:100%;margin-top:5px;padding:9px 10px;border:1px solid #b9c7d0;border-radius:6px;background:#fff;color:var(--ink)}
.queue-bulk-actions{display:flex;gap:8px;justify-content:flex-end}
.queue-bulk-actions button{min-height:40px;white-space:nowrap}
.queue-select-col{width:42px;text-align:center!important}.queue-select-col input{width:17px;height:17px}
@media(max-width:1180px){.queue-bulk{grid-template-columns:1fr 1fr}.queue-bulk-summary,.queue-bulk-actions{grid-column:1/-1}.queue-bulk-actions{justify-content:flex-start}}
@media(max-width:650px){.queue-bulk{grid-template-columns:1fr}.queue-bulk-summary,.queue-bulk-actions{grid-column:auto}.queue-bulk-actions{display:grid;grid-template-columns:1fr 1fr}}

/* Monthly recovery goals */
.recovery-goal-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:14px}
.recovery-goal-card{border:1px solid var(--line);background:#fff;padding:16px}
.recovery-goal-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}
.recovery-goal-head strong,.recovery-goal-head span{display:block}.recovery-goal-head strong{font-size:15px;color:var(--navy)}.recovery-goal-head b{font-size:20px;color:var(--ink)}
.recovery-goal-progress{height:10px;background:#e5ebef;border-radius:999px;overflow:hidden;margin:14px 0 8px}.recovery-goal-fill{display:block;height:100%;background:var(--green);border-radius:999px}
.recovery-goal-copy{font-size:13px;margin:0 0 4px}.recovery-goal-card small{display:block;color:var(--muted);margin-bottom:12px}
.recovery-goal-form{display:grid;grid-template-columns:minmax(130px,.5fr) minmax(180px,.8fr) auto;gap:10px;align-items:end;border-top:1px solid var(--line);margin-top:16px;padding-top:16px}
.recovery-goal-form label{font-size:12px;color:var(--muted);font-weight:700;margin:0}.recovery-goal-form input{display:block;width:100%;margin-top:5px;padding:9px 10px;border:1px solid #b9c7d0;border-radius:6px;background:#fff;color:var(--ink)}
.recovery-goal-form button{min-height:40px}.recovery-goal-form .message{grid-column:1/-1;margin:0}
@media(max-width:900px){.recovery-goal-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:650px){.recovery-goal-grid,.recovery-goal-form{grid-template-columns:1fr}.recovery-goal-form .message{grid-column:auto}}

.help-agent{position:fixed;right:max(18px,env(safe-area-inset-right));bottom:max(18px,env(safe-area-inset-bottom));z-index:40;width:min(420px,calc(100vw - 36px));max-height:min(690px,calc(100dvh - 36px));overflow-y:auto;overscroll-behavior:contain;background:#fff;border:1px solid #b6c8d4;border-top:4px solid var(--orange);border-radius:12px;box-shadow:0 14px 44px #031b2d33;padding:20px;color:var(--ink)}
.help-agent-launcher{position:fixed;right:max(18px,env(safe-area-inset-right));bottom:max(18px,env(safe-area-inset-bottom));z-index:40;border:0;border-radius:999px;background:var(--rh-brand-surface);color:#fff;padding:13px 21px;min-height:50px;font-weight:700;box-shadow:0 8px 26px #031b2d44}
.help-agent-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}
.help-agent-heading h2{margin-bottom:8px;font-size:23px}.help-agent-heading .eyebrow{margin-bottom:7px;font-size:12px}
.help-minimize{flex-shrink:0;width:38px;height:38px;border:1px solid var(--line);border-radius:7px;background:var(--paper);color:var(--navy);font-size:25px;line-height:1}
.help-agent-label{font-size:13px;font-weight:bold;color:var(--ink);background:#eaf0f4;border-radius:999px;padding:6px 11px;white-space:nowrap}
.help-agent>.muted{font-size:14px;line-height:1.45;margin:14px 0 0}
.help-prompts{display:flex;flex-wrap:wrap;gap:8px;margin:18px 0}
.help-prompts button{font-size:14px;padding:8px 11px}
.help-history{display:grid;gap:10px;max-height:220px;overflow-y:auto;margin:16px 0;border:1px solid var(--line);background:#f4f7f9;padding:14px}
.help-history:empty{display:none}
.help-line{max-width:min(90%,690px);margin:0;padding:12px 15px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere;border-radius:8px;background:#fff;border:1px solid var(--line)}
.help-line.user{justify-self:end;background:#e8eff4}.help-line.assistant{justify-self:start;border-left:3px solid var(--orange)}
.help-form{margin:18px 0 0}.help-form-row{display:flex;gap:10px}.help-form-row input{flex:1}.help-form-row button{flex-shrink:0}
.help-privacy{margin:14px 0 0;font-size:13px}
@media(max-width:650px) and (orientation:portrait){.help-agent{right:12px;bottom:max(12px,env(safe-area-inset-bottom));width:calc(100vw - 24px);max-height:min(78dvh,620px);padding:16px}.help-agent-launcher{right:12px;bottom:max(12px,env(safe-area-inset-bottom))}.help-agent-label{display:inline-block;margin:4px 0}.help-prompts{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin:12px 0}.help-prompts button{white-space:normal;line-height:1.3}.help-form-row{display:grid;grid-template-columns:1fr}.help-form-row button{min-height:44px}.help-line{max-width:96%}}

.integration-fallback-link{display:inline-block;margin-left:8px;font-weight:800;text-decoration:underline;text-underline-offset:2px}

.subscription-manage{display:flex;flex-wrap:wrap;align-items:center;gap:12px;margin:18px 0 0}.subscription-manage[hidden]{display:none}